These general rules set the framework for your account, betting activity, and use of the services. By using the DBbet platform, you accept that wagering is subject to legal restrictions in Bangladesh and you remain responsible for compliance at all times.

User agreement and scope

• You accept these Terms and Conditions when you create an account, when you place a bet, and when you use any services.
• You should read the Terms regularly. The latest version applies to every event and market available to you.
• Services are offered for personal entertainment only. Commercial use is not allowed.

Eligibility and local law

• Minimum age is 18 years. Proof of age may be requested at any time.
• You must ensure betting is allowed under laws that apply to you in Bangladesh. Access may be blocked where betting is prohibited.
• You confirm you are registering on your own behalf and acting for yourself.

Registration and account integrity

• One active account per person, household, payment instrument, and device.
• Registration must be accurate and complete. Keep your details updated.
• Identity, address, and payment verification can be required before deposits, bets, bonuses, or withdrawals.

Changes to terms

• DBBet may modify the Terms to reflect legal, regulatory, or operational changes.
• Notice is provided by posting an updated version and, where appropriate, by email or in-account message. Continued use after the effective date constitutes acceptance.

Acceptable use

• No automated scripts, scraping, or misuse of odds or event data.
• No collusion, arbitrage based on obvious errors, or multi-accounting.
• No offensive content, harassment, or attempts to compromise security.

Content and intellectual property

• All site materials, odds displays, and data are protected. You receive a limited, revocable, non-transferable license to use them for personal betting.
• Reproduction, redistribution, or framing of content without permission is prohibited.

Bonuses and promotional rules

• Bonus offers and free bets are subject to specific terms, including eligibility, wagering conditions, expiry, and market restrictions.
• Abuse of bonuses, use by ineligible users, or use in conjunction with prohibited betting patterns can result in removal of benefits and account action.

Liability and service availability

• Services are provided on an “as available” basis. Interruptions can occur due to telecom or third-party issues.
• To the extent permitted by applicable law, liability for indirect or consequential loss is excluded. Direct liability is limited to the lesser of affected stakes or the balance directly impacted in your account.

These rules apply to every bet you place on the platform and govern acceptance, settlement, and limitations for betting markets.

Eligibility to place bets

• You must be 18 or older, have an active verified account, and be allowed to bet under your local law in Bangladesh.
• Bets must be placed in your own name and on your own behalf.

Bet acceptance and confirmation

• A bet is accepted when a unique reference number appears in your bet slip and the status shows Accepted.
• Markets can be suspended or removed at any time. The platform may refuse, limit, or partially accept any bet before confirmation.
• Odds can change before acceptance. The final odds are those shown at the time of acceptance.

Minimum and maximum amounts

• Minimum and maximum stakes per market, event, and account are shown in the bet slip or market rules.
• Payout caps may apply per bet, market, event, or day. Limits are disclosed before you confirm.

Settlement of wins and losses

• Bets are settled based on official results from governing bodies or reliable data partners.
• If published results are corrected within a reasonable timeframe, settlement may be adjusted to reflect the official outcome.
• Dead heat rules, if applicable, divide stakes or winnings proportionally among tied selections.

Void, postponed, and abandoned events

• If an event is postponed, abandoned, or rescheduled, markets may be settled or voided according to sport specific rules on the Rules page.
• If no sport specific rule applies, bets will be void and stakes returned.

Palpable errors and data issues

• In cases of obvious error in odds, market, or event details, bets may be voided or settled at the correct odds that were available at the time.
• Evidence includes pricing records, market conditions, and third-party feeds.

Cancellations and cash out

• Once accepted, a bet cannot be canceled by the user. If a technical failure prevents confirmation, no bet exists.
• Cash out features, where available, are discretionary and may be unavailable during market suspension or rapid price changes.

Restrictions and responsible conduct

• The platform may restrict bets linked to suspicious patterns, multi-accounting, misuse of bonuses, or integrity risks.
• Professional syndicate activity, match fixing, or any activity that threatens event integrity can result in voiding bets and account action.

Disconnections and technical issues

• If you are disconnected during live betting, placed bets remain valid if accepted. Markets may be suspended during outages to protect pricing integrity.

Records and queries

• You can read your betting history in the account area. Settlement queries should be raised within 30 days of the event result.

These rules govern deposits, withdrawals, fees, and verification for users in Bangladesh.

Funding your account

• Use only payment methods in your own name. Third-party payments are not allowed.
• Supported options may include bank cards, bank transfer, and major mobile money providers operating in Bangladesh where supported.
• Account currency and conversion rates are displayed in the cashier. Your bank or wallet may charge fees.

Deposits

• Limits per transaction, day, or month are shown in the cashier before you confirm.
• Processing is usually instant but can take longer depending on the provider.
• Deposits may be subject to verification and security checks.

Withdrawals

• Withdrawals are paid to the same method used for deposit where feasible. The operator may offer alternative compliant methods if the original method does not support payouts.
• Processing times vary by method and verification status. Internal review can take 24 to 72 business hours, excluding third-party or bank timings.
• Additional identity checks can be required at any time before release of funds.

KYC and AML checks

• Before a first payout or when thresholds are reached, you may be required to submit proof of identity, address, and payment ownership.
• Source of funds or source of wealth evidence can be requested in line with AML obligations.

Fees and limits

• Any platform fee, if applicable, is displayed before you confirm a transaction. Third-party charges may also apply.
• Daily, weekly, or monthly limits and per-transaction caps are shown in the cashier.

Restrictions and reversals

• The operator may require reasonable betting activity on deposited funds to manage fraud and financial crime risk.
• Chargebacks or payment disputes can lead to balance adjustments, account review, and reporting to providers.
• You can request to cancel a pending withdrawal if it has not yet entered processing. Deposits cannot be reversed once credited.

Security measures

• DBBet conducts ongoing transaction monitoring to detect unusual activity and may place temporary holds to complete checks.

Responsible betting safeguards your rights and helps keep control of your activity. Tools and support are available for users in Bangladesh.

Control tools

• Deposit, loss, and stake limits: set daily, weekly, or monthly caps in your account.
• Time-outs: take short breaks that block betting for a chosen period.
• Self-exclusion: suspend your account for at least six months or longer upon request.
• Reality checks: on-screen reminders show session duration and recent spend.

Self-assessment and alerts

• Use the self-assessment checklist in your account area to review your betting habits.
• You can opt in to product and spend alerts that help manage risk.

Protecting minors

• Underage betting is prohibited. Keep credentials private and consider device-level controls to prevent access by minors.

External support resources

• Gambling Therapy: online support for international users.
• GamCare: advice and live chat.
• Gamblers Anonymous: peer-led support groups.

How to request help

• Contact customer support to set limits or request self-exclusion. DBBet may apply cooling-off periods where needed for your protection.

The platform operates controls to prevent money laundering and terrorism financing, aligned with applicable international standards and guidance relevant to Bangladesh.

Legal obligations and standards

• AML controls are designed to meet obligations under applicable laws and guidance, including expectations of the Bangladesh Financial Intelligence Unit where relevant to activity in Bangladesh.
• DBBet applies a risk-based approach to customers, products, and transactions.

Customer due diligence (KYC)

• Identity verification includes government ID, proof of address, and payment ownership checks.
• Enhanced due diligence may apply to high-risk users, large transactions, or politically exposed persons.

Transaction monitoring

• Automated systems monitor deposits, withdrawals, bonuses, and bets for unusual patterns.
• Triggers include rapid turnover without genuine betting intent, use of third-party payment methods, name mismatches, structuring, and circular transactions.

Sanctions and screening

• Users may be screened against sanctions, watchlists, and adverse media. Matches result in review and potential restrictions.

Reporting and consequences

• Suspicious activity can be reported to competent authorities where required.
• The operator may delay, restrict, or block transactions, freeze funds, or close accounts. Notice may be limited if prohibited by law.

This section describes how your personal data is collected, used, shared, and protected when you use the services in Bangladesh.

Data collected

• Identity and contact: name, date of birth, address, email, phone.
• Account and verification: documents, photos, liveness checks.
• Transaction data: deposits, withdrawals, bet history, bonuses, and payout details.
• Technical data: device IDs, IP, browser, DBbet app version, approximate location.
• Usage data: pages visited, time stamps, interaction data, preferences.
• Communications: chats, emails, and calls for quality and compliance.

Purposes and legal bases

• Provide and operate the services, including account management and settlement of bets.
• Verify identity, prevent fraud, and meet AML and legal obligations.
• Personalize content, manage odds displays, and administer promotions under applicable rules.
• Customer support, service improvement, and security monitoring.
• Purposes rely on contract necessity, legal obligation, legitimate interests, or consent where required.

Sharing and transfers

• Service providers for payments, KYC, analytics, marketing (where permitted), and security.
• Regulators, law enforcement, or courts when legally required.
• International transfers are safeguarded by appropriate measures such as contractual protections.

Retention

Data is kept as long as needed to provide services and meet legal or AML record-keeping duties. Retention periods are set by internal policy.

Your rights

• Request access, correction, deletion, restriction, or portability of your data.
• Object to processing based on legitimate interests and withdraw consent where used.
• Exercise rights through the contact methods provided in your account. Identity verification may be required.

Cookies and tracking

Cookies and similar technologies support login, security, analytics, and personalization. You can manage settings in your browser or device, noting some features may be limited.

Contact

Privacy queries can be sent through support channels listed on the site. DBBet will respond within a reasonable timeframe.

Security measures protect your account, transactions, and personal data throughout the betting lifecycle.

Technical safeguards

• TLS encryption protects data in transit. Sensitive fields are encrypted or tokenized at rest.
• Passwords are hashed and salted. Rate limits help prevent brute force attacks.
• Two-factor authentication is available for account login and key actions.

Organizational measures

• Access to systems follows least-privilege principles and is logged.
• Staff receive security and data protection training.
• Vendors are assessed for security practices before integration and on a periodic basis.

Monitoring and incident response

• Continuous monitoring identifies anomalous activity on accounts, odds feeds, and payment flows.
• Incident response procedures prioritize containment, investigation, and user notification where required by law.

Your responsibilities

• Use a strong unique password and keep credentials confidential.
• Enable two-factor authentication and review login history in your account.
• Update devices and apps promptly to receive security patches.

Service integrity

• DBBet may suspend access to protect integrity during suspected compromise or fraud investigations.